Viva Civic is a comprehensive Software as a Service (SaaS) online permitting platform that simplifies tasks and improves community access to services. It is available 24/7, easy to use, secure, flexible, scalable, and reliable. It makes life easier for IT staff by reducing their workload and freeing up IT resources. In fact, with Viva Civic, your organization can save up to 95% on IT staff time by eliminating IT support tasks?
Viva Civic offers a cloud-based solution that is hosted on Amazon Cloud, and our team handles all the administrative work for hosting the system. Viva Civic also offers a robust disaster recovery system, with secure remote back-ups to ensure that data is safe all the time, even after regional disasters. Our redundant/mirror server infrastructure ensures 99.99% uptime.
Viva Civic can be accessed online anytime from any device with an internet connection, which makes it convenient and flexible for users.
Easy to use
Viva Civic is designed to be user-friendly, with an intuitive interface and clear instructions that make it easy for users to navigate and complete tasks.
Viva Civic uses advanced security measures to protect against data breaches and other security threats.
Viva Civic can be deployed in a variety of environments, including our private cloud or on-premise, making it flexible and adaptable to the needs of different organizations.
Viva Civic is designed to be scalable, which means it can easily handle increasing workloads and user numbers as needed.
Viva Civic is designed to be reliable, with features such as automatic backups and disaster recovery to help ensure that data is protected and available when needed.
Our Technology Stack
Viva Civic is built using the latest technologies to ensure fast, efficient, and reliable performance.
The primary database engine is PostgreSQL, which is one of the most popular and well-regarded relational databases in the world. It ensures that data is stored and managed efficiently. Files uploaded to the document management system are stored in a distributed object storage service, which offers great scalability, data availability, security, and performance.
The application is deployed in a distributed, load-balanced environment using immutable Docker containers, which helps to ensure that the application is consistent and reliable. This makes it easier for IT staff to manage and maintain the application, and it enables flexible deployment options such as hosting in our private cloud or on-premise.
The Elasticsearch based search engine is used to power the search functionality in the app, offering powerful search options and fast responses.
Online credit card payments can be processed through a multitude of payment processor integrations that offer PCI Compliance. This ensures that credit card transactions are secure and compliant with industry standards.
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