Where your team and your customers collaborate for success
Streamline workflows, collaborate seamlessly, manage confidently. Viva Civic connects every aspect of your projects, from initial submission to final approval and inspection.
40%
efficiency gain in administrative and project management
Viva Civic Flex maximizes customer access to online services, frees up staff time, enhances communication, and fosters a stronger community.
80%
reduction in application intake and processing
Lead confidently and informatively: Gain real-time insights and actionable reports to keep your team’s performance on track.
Dashboards provide clarity on tasks and progress, making it simple to monitor performance and share key metrics.
95%
savings in internal IT resources
Viva Civic Flex combines intuitive usability with seamless collaboration, keeping your team productive and informed.
Smart automation handles repetitive tasks, freeing your team to focus on meaningful work—because we achieve more when we’re connected and informed.
100%
satisfaction guaranteed, promise delivered
Transitioning to a new system shouldn’t mean leaving your data behind. At Viva Civic, we ensure a smooth and secure migration of your data, so you can upgrade with confidence. Our team brings your data over —
clean, complete, and ready to use
Upgrading to Viva Civic means no data left behind and no fear of the unknown—just a future-ready system designed to empower your team.
Access Viva Civic Flex anytime, anywhere, with mobile tools for inspections, data entry, and updates—right from any device.
Review, mark up, and collaborate on plans in real time—no downloads needed, powered by Apryse.
Find the right files fast with advanced document tagging, smart filing structures, and version control.
Seamless messaging between staff, reviewers, and applicants. All communications stay with the project, and the people involved are notified by email.
Launch applications from maps, map scope of work, and inform neighbors with seamless, bidirectional GIS integration.
Concurrent, independent processing across departments and agencies. Real-time tracking of each review path.
Notify residents and keep them informed on projects of interest with public project tracking tools.
Visualize project statuses, upcoming deadlines, and workload balance through dynamic dashboards.
Built-in step-by-step guidance helps staff and citizens learn fast and work confidently—no steep training required.
Our Flex plan is designed for jurisdictions that need core functionality to support their permitting, licensing, and inspection processes.
Jurisdictions looking for an essential, cost-effective solution to enhance operational efficiency.
The Flex+ plan builds upon the Flex package with enhanced capabilities to support growing jurisdictions with more complex needs.
Jurisdictions with moderate demands and a need for more customizable workflows and integrations.
Our Enterprise plan is for jurisdictions that need a fully customizable and comprehensive solution.
Large jurisdictions or those with specialized needs requiring a powerful, all-in-one solution with full customization options.
| Flex | Flex+ | Enterprise | |
|---|---|---|---|
| Permit Types | 5 | 11 | Unlimited |
| Customer Portal |  | | |
| Role-Based Dashboards | | | |
| Online Payment | | | |
| Fee Calculation & Billing | | | |
| Workflow Automations | | | |
| Notes & Communication | | | |
| Advanced Reporting | | | |
| Inspection Holiday Calendar & Daily Limits | | | |
| Mobile Inspection | | | |
| Document Management | | | |
| User Licensing | 10 | 30 | Unlimited |
| 24/7 Support | | | |
| Address Database Integration | Optional | | |
| External Agency Configurations |  | | |
| Auto-Assignment for Inspection/Review | | | |
| Ad-hoc Report Builder | | | |
| Advanced GIS Integration | Optional | Optional | |
| Google Maps Integration | Optional | Optional | |
| Customized Inspection Timeslots | | Optional | |
| Expedited Solar Permitting (CA) | | Optional | |
| CHEERS Integration (CA) | | Optional | |
| Branding Package | | Optional | |
| AI Permit Assistant | | Optional | |
| Auto-Notice Generation | | Optional | |
| Complex Workflows | | | |
| Customizable Fields & Reports | | | |
| Time Tracking | | | |
We believe the best way to understand the power and flexibility of our platform is to see it in action. Explore the features, navigate the intuitive interface, and see firsthand how our tiered solutions can transform your workflows and streamline your operations.
Take the wheel and discover how Viva Civic empowers your team with a modern, efficient, and user-friendly platform. Contact us today to set up your personalized test drive and see why jurisdictions across the country trust Viva Civic for their permitting, licensing, and inspection needs.
