Discover the complete permitting and licensing software tailored to perfectly fit your needs, organization size, and budget.
Where your team and your customers collaborate for success
Complete software solutions that foster collaboration.
Streamline workflows, collaborate seamlessly, manage confidently. Viva Civic connects every aspect of your projects, from initial submission to final approval and inspection.
40%
efficiency gains of administrative and project management
Best Customer Portal: Deliver Satisfaction and Save Your Team's Time
Viva Flex maximizes customer access to online services, frees up staff time, enhances communication, and fosters a stronger community.
80%
reduction on application intake and processing
Reports and Dashboard
Lead confidently and informatively: Gain real-time insights and actionable
reports to keep your team's performance on track.
Dashboards provide clarity on tasks and progress, making it simple to
monitor performance and share key metrics.
95%
saving in Internal IT Resources
Usability and Automation
Viva Flex combines intuitive usability with seamless collaboration, keeping
your team productive and informed.
Smart automation handles repetitive tasks, freeing your team to focus on
meaningful work—because we achieve more when we're connected and informed.
100%
satisfaction guaranteed, promise delivered
Complete software solutions that foster collaboration.
Streamline workflows, collaborate seamlessly, manage confidently. Viva Civic connects every aspect of your projects, from initial submission to final approval and inspection.
40%
efficiency gains of administrative and project management
Best Customer Portal: Deliver Satisfaction and Save Your Team’s Time
Viva Flex maximizes customer access to online services, frees up staff time, enhances communication, and fosters a stronger community.
80%
reduction on application intake and processing
Reports and Dashboard
Lead confidently and informatively: Gain real-time insights and actionable reports to keep your team’s performance on track.
Dashboards provide clarity on tasks and progress, making it simple to monitor performance and share key metrics.
90%
reduction on application intake and processing
Usability and Automation
Viva Flex combines intuitive usability with seamless collaboration, keeping your team productive and informed.
Smart automation handles repetitive tasks, freeing your team to focus on meaningful work—because we achieve more when we’re connected and informed.
100%
satisfaction guaranteed, promise delivered
Complete software solutions that foster collaboration.
Streamline workflows, collaborate seamlessly, manage confidently. Viva Civic connects every aspect of your projects, from initial submission to final approval and inspection.
40%
efficiency gains of administrative and project management
Best Customer Portal: Deliver Satisfaction and Save Your Team’s Time
Viva Flex maximizes customer access to online services, frees up staff time, enhances communication, and fosters a stronger community.
80%
reduction on application intake and processing
Reports and Dashboard
Lead confidently and informatively: Gain real-time insights and actionable reports to keep your team’s performance on track.
Dashboards provide clarity on tasks and progress, making it simple to monitor performance and share key metrics.
90%
reduction on application intake and processing
Usability and Automation
Viva Flex combines intuitive usability with seamless collaboration, keeping your team productive and informed.
Smart automation handles repetitive tasks, freeing your team to focus on meaningful work—because we achieve more when we’re connected and informed.
100%
satisfaction guaranteed. Promise delivered.
Seamless Data Migration: Upgrade Without Fear
Transitioning to a new system shouldn’t mean leaving your data behind. At Viva Civic, we ensure a smooth and secure migration of your data, so you can upgrade with confidence. Our team brings your data over —
clean, complete, and ready to use
Upgrading to Viva Civic means no data left behind and no fear of the unknown—just a future-ready system designed to empower your team.
Our Features
Mobility
Access Viva Flex anytime, anywhere, with mobile tools for inspections, data entry, and updates—right from any device.
Built-in Plan Review
Review, mark up, and collaborate on plans in real time—no downloads needed, powered by Apryse.
Integrated Document Management
Find the right files fast with advanced document tagging, smart filing structures, and version control.
Built-In Communication
Seamless messaging between staff, reviewers, and applicants. All communications
GIS-centric
Launch applications from maps, map scope of work, and inform neighbors with seamless, bidirectional GIS integration
Multi-Track Workflow
Concurrent, independent processing across departments and agencies. Real-time tracking of each review path.
Community Engagement
Notify residents and keep them informed on projects of interest with public project tracking tools.
Smart Dashboards
Visualize project statuses, upcoming deadlines, and workload balance through dynamic dashboards.
Quickest Learning Curve
Built-in step-by-step guidance helps staff and citizens learn fast and work confidently—no steep training required.
There’s a perfect plan that matches your need.
Flex
Our Flex plan is designed for jurisdictions that need core functionality to support their permitting, licensing, and inspection processes.
Key Features
- Customer Portal
- Document Management
- Mobile Inspections
- Role-Based Dashboards
Best For
Jurisdictions looking for an essential, cost-effective solution to enhance operational efficiency.
Flex
The Flex+ plan builds upon the Flex package with enhanced capabilities to support growing jurisdictions with more complex needs.
Key Features
- All Flex features
- Advanced Reporting
- Address Database Integration
- Optional GIS Integration
Best For
Jurisdictions with moderate demands and a need for more customizable workflows and integrations.
Enterprise
Our Enterprise plan is for jurisdictions that need a fully customizable and comprehensive solution.
Key Features
- All Flex+ features
- Unlimited Permit Types Reporting
- Complex Workflows
- AI Permit Assistant
- Custom API Integrations
Best For
Large jurisdictions or those with specialized needs requiring a powerful, all-in-one solution with full customization options.
| Flex | Flex+ | Enterprise | |
|---|---|---|---|
| Permit Types | 5 | 11 | Unlimited |
| Customer Portal |  | | |
| Role-Based Dashboards | | | |
| Online Payment | | | |
| Fee Calculation & Billing | | | |
| Workflow Automations | | | |
| Notes & Communication | | | |
| Advanced Reporting | | | |
| Inspection Holiday Calendar & Daily Limits | | | |
| Mobile Inspection | | | |
| Document Management | | | |
| User Licensing | 10 | 30 | Unlimited |
| 24/7 Support | | | |
| Address Database Integration | Optional | | |
| External Agency Configurations |  | | |
| Auto-Assignment for Inspection/Review | | | |
| Ad-hoc Report Builder | | | |
| Advanced GIS Integration | Optional | Optional | |
| Google Maps Integration | Optional | Optional | |
| Customized Inspection Timeslots | | Optional | |
| Expedited Solar Permitting (CA) | | Optional | |
| CHEERS Integration (CA) | | Optional | |
| Branding Package | | Optional | |
| AI Permit Assistant | | Optional | |
| Auto-Notice Generation | | Optional | |
| Complex Workflows | | | |
| Customizable Fields & Reports | | | |
| Time Tracking | | | |
Use the free test drive to see if it's right for you or not
During your test drive, you’ll have access to:
- A Live Demo Environment: Try out key features from each tier-Flex, Flex+, and Enterprise-to see which one best meets your needs.
- Guided Walkthroughs: Learn the ropes with interactive tutorials, helping you navigate the system with ease.
- Customizable Scenarios: Simulate real-world workflows specific to your jurisdiction to experience how Viva Civic can enhance your processes.
Take the wheel and discover how Viva Civic empowers your team with a modern, efficient, and user-friendly platform. Contact us today to set up your personalized test drive and see why jurisdictions across the country trust Viva Civic for their permitting, licensing, and inspection needs.