Stepwise Migration
Simplify Permitting. Empower Your Team.
Break free in 3 simple steps.
With Viva Civic Flex, you get:
- An easy-to-learn platform
- Simple implementation with built-in process improvements
- Automation that saves time and reduces errors
- Better collaboration across departments
- All for less than what you’re paying today for your existing system
That’s how simple Viva Civic is!
Our Stepwise Migration Strategy:
Zero Downtime + Perfect Change Management

Step 1 — Get Started (in 60 Days)
Staff and customers begin experiencing the benefits of Viva Civic right away—saving time, enjoying open communication, and collaborating seamlessly from day one.
We configure Viva Civic Flex with your fees, forms, and workflows, and integrate it with your address database or GIS. Hands-on training ensures your team is confident from the start.

Step 2 — Process Improvement
We streamline your workflows, automate routine tasks like billing and routing, and fine-tune processes so your team operates more efficiently.

Step 3 — Complete Migration & Integration
We migrate all of your data from the old system and ensure smooth integration with tools like financial software and Microsoft 365—so you can fully transition with confidence.
Immediate Benefits Await You
With Stepwise Migration, you’ll experience a host of immediate benefits:
Major Reduction in Workload: Streamlined processes mean a 90% reduction in permit center workload, including automated submittals, reporting, and fee assessments.
Enhanced Collaboration: Managers, supervisors, external agencies, and internal teams can access the system from the field.
Time Savings: Plan checks and inspections become 10 to 15% faster thanks to user-friendly interfaces and analytics.
Built-in Ecosystem: Foster collaboration between design, construction, and owners with our integrated ecosystem.
One-Stop Shop: Enjoy the ability for external and internal agencies to review projects with a single submittal.
Efficiency Gains: Cut inquiries about project status and inspections by 90%.
Zero IT Impact: Minimal impact on your IT team.
Universal Features in Every Module
- Intuitive design
- Self-service customer portal
- GIS-centric tools
- Google Maps integration
- Workflow automation
- Auto form & letter generation
- Role-specific dashboards
- Mobile off-site access
- Built-in messaging
- Parent–child relationships
- Automated fee calculation & invoicing
- Ad-hoc report writer
How Much Does Viva Civic Flex Cost?
Our pricing structure is designed to be transparent and cost-effective:
Standard Deployment: $15,000
- Plus $1,000 for each application type
Monthly Support and Maintenance:
- For jurisdictions with populations up to 15,000, it starts at $1,000 per month
- Add $1,000 for each additional 15,000 in population
Data Migration from the Existing System:
- Starting at $10,000 depending on scope of work. Contact us for more details.
Standard Deployment
- Experience a seamless leap into a new era with Viva Civic Standard Deployment. Our solution offers affordability and simplicity in transitioning from your current system. It empowers your organization to provide extraordinary online permitting and inspection services with lightning speed.
- Behind the scenes, the Viva Civic backend supercharges staff efficiency across various project phases, from application processing to plan reviews and inspections. And the excitement doesn’t stop there! The system’s versatility extends to incorporating additional modules like Planning, Code Enforcement, Engineering, Public Works, Fire, and Asset Management.
- Unlock a world of possibilities with Viva Civic Standard Deployment and pave the way for a dynamic and efficient future.
Additional Customization and Integration Services
- We can swiftly tailor Viva Civic to your precise needs at a minimal extra cost. Whether you want to add more workflow automations or invite external review and approval agencies to collaborate, we’ve got you covered. Furthermore, our robust APIs allow seamless integration with your existing software solutions. Unlock the power of our Advanced GIS features for improved information sharing and visual access. Utilize our AI permit assistant to guide your customers every step of the way. The possibilities are boundless, and we’re here to help you unleash your team’s full potential through a customized version of Viva Civic.
Take Viva Civic for a Test Drive!
Sign up with your name and email, and we’ll set up a personalized sandbox for you to explore the software—or, if you prefer, you can choose a short live online demo.
